PinnedTHIS IS CIVIC SERVICE DESIGN.To bring humanity to the digital process. To bring dignity to the service experience.Jun 6, 2023Jun 6, 2023
Designing experiences that enable and sustain behavior change ☀️What are the core repeatable elements of experience that can truly influence people to take more sustainable actions?Jul 5, 2023Jul 5, 2023
When Hope Becomes TangibleNow faith is confidence in what we hope for and assurance about what we do not see. — Hebrews 11:1Oct 9, 2021Oct 9, 2021
Hope in Cities and People and How Riding my Bike is a Lesson on Reimagining 2021 and Beyond.I don’t have much faith in the national government, but I have always made a fearless forecast years ago that Cities are the future. I…Jan 30, 2021Jan 30, 2021
2020 is Tough LoveIt has been a season of breaking. A dark and confusing walk. The events of 2020 is epic in scale and depth of its impact. “Gone Viral”…Jan 3, 2021Jan 3, 2021
A Tale of Two ScreensDistortion and Illumination in an age of heightened Digital CommunicationApr 25, 2020Apr 25, 2020
To Open Doors for OthersExperiencing the Hub of Innovation For Inclusion (HIFI) grow — from idea to infrastructure, from inspiration to an institute — and open…Mar 13, 2020Mar 13, 2020
The Transition to a New Economic Model is a Metaphysical Reconstruction [Part 1]Today, the global economy is only 8.6% circular — just two years ago it was 9.1%. We have gone from bad to worse — Circularity Gap Report…Feb 7, 2020Feb 7, 2020