PinnedTHIS IS CIVIC SERVICE DESIGN.To bring humanity to the digital process. To bring dignity to the service experience. — I often find myself frustrated with the many things not working in my country. If you are like me, I often I feel sorry for myself and my people when we get to witness how citizens access government services in other countries. It is crushing that most Filipinos have gotten…Civic Service Design7 min readCivic Service Design7 min read
Jul 5Designing experiences that enable and sustain behavior change ☀️What are the core repeatable elements of experience that can truly influence people to take more sustainable actions? — Article co-authored with Andy Sontag, Marite Irvine, and Abi Mapua Imagine you are drinking a warm cup of coffee and are filling in a questionnaire your friend sent you that will tell you how much CO2 your lifestyle creates. You fill in the last question, you take a sip as…Experience Design13 min readExperience Design13 min read
Oct 4, 2022Beauty Saves the World. Design makes it Accessible.Part One — The premise here is that Dostoevsky speaks of a fallen world that needs saving and offers hope on where rescuing comes from, a beauty transcendent of aesthetics — The Divine. It is easy to dismiss this quotation as hopelessly naive or optimistic when taken out of context. Such naivety is…3 min read3 min read
Oct 4, 2022Beauty will Save the World. Design makes it Accessible.Part One — The premise here is that Dostoevsky speaks of a fallen world that needs saving and offers hope on where rescuing comes from, a beauty transcendent of aesthetics — The Divine. It is easy to dismiss this quotation as hopelessly naive or optimistic when taken out of context. Such naivety is…Design3 min readDesign3 min read
Oct 9, 2021When Hope Becomes TangibleNow faith is confidence in what we hope for and assurance about what we do not see. — Hebrews 11:1 To hope for what is unseen is difficult. To hope when something is in a fast track to downward spiral seems impossible. This has been us in the Philippines —…Hope3 min readHope3 min read
Jan 30, 2021Hope in Cities and People. And How Riding my Bike is a Lesson on Reimagining 2021 and Beyond.I don’t have much faith in the national government, but I have always made a fearless forecast years ago that Cities are the future. I place my bet in the latent power cities and the small organizations within it to govern itself and its people really well. Even though the…Reimagine2 min readReimagine2 min read
Jan 3, 20212020 is Tough LoveIt has been a season of breaking. A dark and confusing walk. The events of 2020 is epic in scale and depth of its impact. “Gone Viral” took a new worrisome meaning. We will never look at delivered groceries, door handles, any surface and enclosed spaces ever the same again…20203 min read20203 min read
Apr 25, 2020A Tale of Two ScreensDistortion and Illumination in an age of heightened Digital Communication Our reality now is Work From Home. Hi-tech, low-touch. More than ever, it matters more to develop honest and authentic relationships with others and with the world. Prior to COVID19 with face-to-face interactions, the occurrence of misunderstanding, miscommunication, non-communication, lack…2 min read2 min read
Mar 13, 2020To Open Doors for OthersExperiencing the Hub of Innovation For Inclusion (HIFI) grow in the last 5 years — from idea to infrastructure, from inspiration to an institute — and open its arms to the public has been a reflective and learning journey. We always think that brilliant minds and capable hands give birth…Social Innovation2 min readSocial Innovation2 min read
Feb 7, 2020The Transition to a New Economic Model is a Metaphysical ReconstructionToday, the global economy is only 8.6% circular — just two years ago it was 9.1%. We have gone from bad to worse — Circularity Gap Report 2020 It has been said the Philippines ranks highest in the use of sachets and most single-use plastic. When FMCG companies who produce…2 min read2 min read
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